Take a good look at my picture. Because that’s as close to me as you’re likely to get! I run a virtual office. That means that we won’t meet IRL*. Most people will cheer when they hear this – but I won’t be offended! Clients don’t have to waste time traipsing halfway across the city, and I don’t have to get out of my pyjamas ? It’s a win-win! So how does a virtual office work when it comes to online conveyancing? Here are some frequently asked questions.
Doesn’t a law firm need an office?
Nope! When you think of traditional law firms, you may be picturing old men in suits, shelves of dusty text books and filing cabinets full of paper. In contrast, I have taken a “new law” approach to the provision of legal services. Gone is the legal jargon, lengthy meetings and 6 minute billing intervals. In its place is a progressive style of law, involving fixed fees, paperless offices and lawyers who speak plain English.
For me this means transparency, flexibility and approachability. All costs are explained up front. Our communications will take place via phone or email (or WhatsApp or Skype). So it doesn’t matter where you or the property are located. I service all of Victoria, and can also act for you if you’re interstate or overseas. I can be contacted after hours if necessary.
You won’t receive any formal letters from me. I present information in the form of tables, checklists and easy-to-read emails. Tasks are explained sequentially so that you always know what the next step is and are not overwhelmed with a never ending to-do list.
Won’t I need to see you to sign documents?
No. The agent will usually coordinate signing of the contract. Since the introduction of online conveyancing, it’s now a requirement for me to sign the legal transfer form on your behalf. Other documents can be signed electronically, or printed and scanned back.
It is also a legal requirement that I verify your identity. You can do this online via WebVOI, or attend Australia Post, or there are companies like ZipID who will conveniently come to your home or office. They will send me a report electronically through a secure online network.
Do I need to attend settlement?
No. You will not have to do anything for settlement on the day. Since 1 October 2018 it has been compulsory for most transactions in Victoria to take place online via Pexa, Australia’s online conveyancing platform. I will facilitate this process on your behalf. With electronic settlements, it is no longer necessary to provide or collect bank cheques or certificates of title. Money is paid by EFT and titles are issued electronically. Read more about it here.
How do I know more about you?
If you want to get to know me better, see my profile here, or follow me on Facebook @primepropertylawyers or Instagram @melbournelawyermum. Hopefully you can see what I’m all about even if we don’t meet in person! And be sure to read some testimonials, as my past clients will verify that out of sight does not mean out of mind:
When buying your first home, there is a constant stream of new information and processes to learn, and numerous stakeholders at play (often without your motives in mind). Working with Aliza was like working with a trusted friend. She was consistently reassuring, professional, knowledgeable (even beyond conveyancing), and friendly. Aliza was also the most responsive (by phone or email) stakeholder we worked with; which meant when we had a question (which was often), we got a fast answer (even outside of business hours). She gave us regular updates and provided clear instructions of what was required at each stage. We can’t recommend her highly enough! Thanks again, Aliza 🙂
When you’re ready to begin, simply shoot me an email or give me a call. I hope to make the online conveyancing process as painless and stress free for you as possible!
*Mum, if you’re reading this, it means “in real life”!
Aliza Taubman is the Principal Solicitor at Prime Property Lawyers
Thinking of buying or selling a property in VIC? Contact us for more information. Buyers get your first standard contact and section 32 reviewed for FREE!